Patient Resources
Read patient testimonials and see dramatic before and after pictures in our photo gallery. You can also learn where our doctors have been featured on WebMD and other print and online publications.
TERMS AND CONDITIONS
THE SKIN CENTER CANCELLATION POLICY
A 48-hour cancellation notice is required prior to your appointment date to receive a refund of your appointment guarantee. If you cancel within 48 hours, including appointments made within 2 days of your reserved time, you will be charged the full $50 amount of the appointment guarantee. For established customers, this amount will be billed to you and added to your account. Declined or invalid credit card numbers may result in cancellation of appointment without prior notice. Personal checks will be accepted for pre-payment of reservation balance only if received at least 14 days prior to your appointment. Checks will not be accepted if received less than 14 days prior to your appointment. Reservations made for surgeries, laser treatments, cosmetic services, and Mohs surgery require cancellation 7 days prior to your appointment. Cancellations within 7 days of these special appointment are subject to the forfeit of $100 procedure appointment guarantee. Please re-verify cancellation policies as rates are subject to change without notice.
DEPOSITS AND CREDIT CARDS
All new client reservations must be guaranteed by a major credit card or paypal. For general reservations, a $50 appointment guarantee is charged upon booking; for surgical or procedure reservations, $100 is charged upon booking. Reservations made with declined or invalid credit cards are subject to cancellation.
RATES
All rates are currently subject to individual insurance company determined contracts and rates that may not be reflected in the total cost estimate . Prior to appointment confirmation, all rates are subject to change without notice and based upon limited availability.
CHECK-IN/CHECK-OUT
Check-In time is 15 minutes to your appointment. Check out time is 1 to 1 1/2 hours after your appointment. Check out time is greater for surgeries and procedures. Mohs check out times vary from 2-9 hours.
PREFERENCES
We will make every effort to fulfill your preference requests; however they are not guaranteed. Additional charges apply for all procedures, and some services and requests are entirely self pay.
For accommodation preferences, please call us in advance of your appointment.
AGE REQUIREMENT
California Law requires that you must be 18 years of age or older to be seen without a parent or guardian.
Unaccompanied minors are ineligible for medical services or appointments.
ADDITIONAL PROCEDURE CHARGES
Please note that office visits do not typically include any procedures or surgeries. As with all dermatology services, procedures carry additional fees.